Instacart heard an angry internet call and acted. On the other hand, Amazon and DoorDash look rich.
There was a direct rage for Instacart to change its policy on the advice previously used to pay the basic payroll of the company. As anyone who has ever worked in the service industry, I will say the tips are extra;
"Tips should always be distinguished from Instacart's contribution to buyer compensation," – Apoorva Mehta, CEO of Instacart, wrote an email to employees.
Two days after Instacart news, there are two more stories discussing similar policies for DoorDash, restaurant delivery, and Amazon Flex, PostMates. In both cases, companies have indicated that the policy will continue
DoorDash's policy, as stated in the NBC News report, also works for the company itself.
"It was designed to make devices more equitable for each delivery," said Bloomberg spokesman. “From 2017 With this pay model, Dasher maintenance and overall satisfaction increased significantly and the average delivery time decreased. ”
In a separate report Los Angeles Amazon had less to say. The company's statement reiterates the promise of the Flex program that "delivery partners still earn between $ 18 and $ 25 per hour, including 100% advice." However, the document also focused on internal e-mail. Messages sent to drivers where Amazon said it would use "extra earnings" to guarantee that $ 18-25 per hour is a promise.
Instacart's desire to hear feedback and develop its policy on DoorDash and Amazon critics. However, as Mashable Rachel Kraus himself said on Wednesday, there is a deeper problem with Silicon Valley interests and exploitative practices.
The Instacart movement, albeit retrospectively, is the latest technology industry's habit of adjusting policies aimed at strengthening the company's core line only after the emergence of public outrage.
It would certainly be nice to see these companies become more transparent and fair to employees than the main starting point for wage and benefit policy
[h/t The Verge]