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Home / Technology / Exclusive: In Arizona, a multinational probe leads to older iPhones slowing down, shutting down

Exclusive: In Arizona, a multinational probe leads to older iPhones slowing down, shutting down



PHOTOS PHOTO: A man takes pictures of iPhones at Apple̵

7;s new flagship store on the day of its opening following an outbreak of coronavirus disease (COVID-19) in Sanlitun, Beijing, China, in 2020. July 17

SAN FRANCISCO (Reuters) – A U.S.-led probe in Arizona is investigating whether Apple Inc. has deliberately slowed down older iPhones to violate fraudulent sales practices, according to documents reviewed by Reuters on Wednesday.

A separate document issued last week by a group of maintenance services showed that the Texas attorney general can sue Apple for such violations involving a multinational probe without specifying a fee.

From at least 2018. October month. In an ongoing probe, researchers asked Apple for data on “unexpected iPhone shutdowns and the company’s noise or slowdown in the use of power management software,” according to documents received by Reuters from a request for public records.

Attorneys-general in Arizona and Texas declined to comment. Apple did not respond immediately to the request for comment.

Apple caught fire in 2017 when Primate Labs, the developer of software for measuring phone processor speed, revealed that some iPhones are aging.

Apple later acknowledged that reducing power consumption, which can slow down the processor, decreases as the battery of an aging phone tries to supply the maximum current required by the processor. Apple said that without its adjustments, the iPhone would have unexpectedly turned off power surges.

Outraged iPhone users said this confirms long-standing allegations that Apple has slowed down older devices to encourage consumers to buy new phones. Apple has publicly apologized and reduced battery replacement prices.

Earlier this year, Apple agreed to pay up to $ 500 million to resolve a proposed class action lawsuit related to battery issues.

Reports by Paresh Dave and Stephen Nellis in San Francisco; Edited by Greg Mitchell and Richard Chang

Our standards:Thomson Reuters Trust Principles.

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